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Sprinklr

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2,150 reviews
  • 4 profiles
  • 29 categories
Average star rating
4.2
#1 in 3 categories
Grid® leader
Serving customers since
2009

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Sprinklr Reviews

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29
AS
Aldo S.
04/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Sprinklr have greatly enhanced our social campaign performance and ROI.

Sprinklr is indeed a great solution in harmonizing customer experiences on many channels. We are fond of its powerful social listening tools that enable us to monitor brand mentions and sentiment in real-time and get instant information. Its inbuilt social publishing and social interaction tools imply that we can operate all our social media campaigns through a single dashboard, which will schedule our content and efficiently respond to customers. The customer service interactions are also automated, which directs inquiries to the appropriate team immediately.
Verified User in Broadcast Media
AB
Verified User in Broadcast Media
04/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Sprinklr offers a wide range of features, but can often be a bit overwhelming in places.

Sprinklr offers a wide range of features and combines many different areas into a single tool.
Verified User in Broadcast Media
AB
Verified User in Broadcast Media
04/06/2026
Validated Reviewer
Review source: Seller invite
Incentivized Review

Sprinklr offers a wide range of features, but can often be a bit overwhelming in places.

Sprinklr offers a wide range of features and brings together all the functions for different areas into a single tool, which also makes collaboration with other teams much easier.

About

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HQ Location:
New York

Social

@Sprinklr

What is Sprinklr?

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.

Details

Year Founded
2009
Ownership
NYSE: CXM